Established in 2011, Closet Rich is dedicated to bringing high quality pre-loved items from one fabulous closet to another.
What Forms of Payment Are Accepted?
Can I Cancel an Order?
Do I Have to Pay Sales Tax?
Closet Rich accepts credit card (Visa, MasterCard and Amex) and Paypal.
Yes. Should you find it necessary to cancel an order, you may do so prior to shipping. Please email firstname.lastname@example.org to cancel.
Closet Rich charges California sales tax all on orders
What do you charge for Shipping?
What about International Shipping costs?
When Will My Item Be Shipped?
Yes. For domestic items shipped USPS Priority, we charge a flat rate of $10. This includes shipping, handling, packaging and delivery confirmation.
We currently charge $40 flat rate to Europe and Australia and $15 to Canada.
All items will be shipped within 2 business days from the receipt of payment. Delivery times are based on business days (Mon-Fri except Holidays).
What is the Closet Rich Return Policy?
What are the perimeters of returning an item?
We offer returns for Store Credit.
Customers must contact us within 5 business days of receiving order to receive store credit, after the 5th day the item is final sale. We regret that due to the nature of our 'pre-loved’ merchandise, we are unable to allow for a longer grace period for returns. Please note: store credit based on return does not include your original shipping charges, unless the return was a result of our error.